About Destination Services Indonesia

We believe in creating a safe and trusted environment for our partners, employees and customers. We believe in giving back and build these beliefs into all we do, our offer portfolio and processes. We strive to produce innovative solutions and ideas, tailored for each client demographic, to ensure a memorable experience and seamless customer service. Service with a heart. ....less

Human Rights and Child Protection Prevention and reporting procedures are in place to avoid acts of modern slavery and human trafficking, ensuring that children are protected from tourism-related sexual exploitation and all potential forms of abuse. ....less

Empower local communities We support local communities through our operations by buying local products, working with local businesses and hiring locally. ....less

We have policies and procedures in place to help us work towards a more socially, environmentally and economically sustainable future. Increased transparency and visibility enable travellers to make sustainable holiday choices, creating positive change for people and communities. ....less

Member of Adventure Travel Trade Association Our mission is to empower the global travel community to protect natural and cultural capital while creating economic value that benefits both trade members and destinations. THE ADVENTURE TRAVEL TRADE ASSOCIATION IS A VITAL LEADERSHIP VOICE AND PARTNER FOR THE ADVENTURE TRAVEL INDUSTRY AROUND THE WORLD. ....less

Best Travel Distribution Platform ....less

"“Better Holidays, Better World“
As the world’s leading tourism business, Destination Services Indonesia is committed to making our sector more sustainable. Our Better Holidays, Better World strategy is built around four core pillars.
These are areas where we aim to make a positive impact to create change at scale – in our own operations, through our value chain and customers, and across the wider industry and beyond. ....less" ....less

Socially fair Compliance with applicable national or industry legislation and International Labour Organisation standards, ensures the best protection and employment conditions for employees. ....less

Tourism: a force for good Our Sustainability Strategy is built on the idea that tourism is a force for good. Our ambition is to lead the industry towards a more socially, environmentally and economically sustainable future for tourism. Animal Welfare Suppliers are audited against standards set by the Global Welfare Guidelines for Animals in Tourism, ABTA and the Convention of International Trade in Endangered Species of Wild Fauna and Flora. Environment To protect our planet, we will significantly reduce our ecological footprint in the areas of emissions, water, energy and waste. ....less

Leading the online distribution space with a wide range of tours and activities worldwide. We embrace the individuality of our partners and look forward to the challenge of designing the most effective digital solution. ....less

Safe and responsible travel, always, in our company is a major priority.

With this in mind, we ensure you that our tours remain safe for all the involved people: for our travellers, our team members, and the people we visit along the way.

We're strictly following recommendations from the World Health Organization and the World Travel & Tourism Council’s (WTTC) Safe Travel protocols for tour operators.
All our tours and suppliers undergo a comprehensive risk assessment and audit after completing COVID-19 health and safety training.


If you contract COVID-19 before you leave, or if government-imposed travel restrictions related to COVID-19 mess up your plans, you can cancel your trip right up until the departure day.*

*Some exclusions might apply. Please the tour's cancellation policy or contact us for more information.

Trips on or before 31 December 2022
If your tour starts on or before 31 December 2022, a proof of full vaccination against COVID-19 is compulsory.

If you are unable to be vaccinated for medical reasons, you may apply for an exemption. Exemptions will be assessed on a case-by-case basis. To apply, you must provide a medical certificate from a medical professional.

Children aged between 5 and 17 years old must provide proof of either vaccination, recovery or a negative COVID-19 test.

Trips from 1 January 2023 onwards
From 1 January 2023, proof of vaccination against COVID-19 will not be longer compulsory.

However, we continue to strongly recommend that all travellers get vaccinated to protect themselves and other

Specific proof of testing or vaccination may still be required by your destination or airline, so please check destination travel and entry requirements carefully.

We also recommend to your own local government travel policy when considering if travel to a destination is permitted or appropriate for you.


How we monitor safety on our trips

Thanks to our local team located in multiple offices worldwide. we are able to constantly monitor global issues on real time, ensuring we have an in-depth understanding of the areas we visit, having access to real-time safety updates and information within the countries we travel to. These staff are available to support to travellers on the ground whenever required.
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